Careers

TRUE STORE

Premium Fashion Retail

True Store is a well-established, independent fashion boutique with a strong sense of community, a loyal customer base, and a carefully curated mix of New Zealand and international brands.

As we continue to evolve, we’re building a clear, specialist team - people who know their craft, take pride in their work, and enjoy contributing to something considered and well run.

Content + Social Media Manager

About the Role

The Content + Social Media Manager is responsible for owning and executing True Store’s digital content across social media and email. This role translates the in-store experience, product drops, and brand identity into considered, on-brand content that drives engagement, connection, and sales.

This is a strategic and creative role suited to someone who can plan ahead, work independently, and confidently make decisions about what content to create, why it matters, and how success is measured.

Key Responsibilities

Content & Social Media

  • Plan and manage a structured content calendar aligned with brand priorities, campaigns, and new arrivals

  • Create and publish high-quality content across Instagram (posts, reels, stories)

  • Ensure all content reflects the True Store brand aesthetic, tone, and values

  • Capture and style product-focused content in-store or direct content creation where required

  • Maintain consistency across visuals, captions, and messaging

Strategy & Performance

  • Use insights, analytics, and customer behaviour to inform content direction

  • Monitor performance and report on engagement, reach, growth, and contribution to sales

  • Identify what is working, what isn’t, and adjust strategy accordingly

  • Measure success beyond posting frequency, focusing on meaningful outcomes

Email Marketing (Klaviyo)

  • Support or manage EDM planning and execution using Klaviyo (experience preferred)

  • Assist with segmentation, campaign content, and performance analysis

  • Ensure alignment between social and email campaigns

 

About You

  • Proven experience in content creation and social media management, ideally within fashion or retail

  • Strong understanding of brand storytelling and visual aesthetics

  • Confident planning content in advance and working autonomously

  • Comfortable using analytics to guide decisions and demonstrate impact

  • Experience with Klaviyo is preferred  - not essential

  • Organised, proactive, and commercially aware

  • Able to balance creativity with strategy and structure

Marketing & Growth Manager

Retail & E-Commerce | Part-Time | Hamilton

About the Role
We are seeking a commercially minded Marketing & Growth Manager to shape the strategic direction, performance, and momentum of our marketing activity.

This role is about bringing structure and clarity to how marketing supports sales, stock flow, and customer engagement across retail, e-commerce, and events. You’ll work closely with the founder, guiding execution and ensuring brand activity translates into meaningful commercial outcomes.

This role suits someone who enjoys autonomy, thinks holistically about a retail business, and values accountability over activity.

Key Responsibilities

  • Lead seasonal and campaign-based marketing planning

  • Align marketing with buying, stock flow, launches, and sales

  • Analyse campaign and EDM performance and provide clear insights

  • Guide and brief marketing execution across channels

  • Plan in-store events, launches, and VIP initiatives

  • Balance brand building with sales performance and sell-through

About You

  • Proven experience in retail or fashion marketing preferrred - not essential

  • Commercial, analytical, and confident with performance metrics

  • Calm, organised, and strategic in approach

  • Values structure, clarity, and follow-through

Experience with Shopify, EDM platforms, and retail reporting is highly regarded.

Store Manager

Leadership Role

About the Role
This is a senior role for an experienced retail manager who enjoys people leadership as much as commercial performance. You’ll run the store day-to-day and work closely with the owner to support the business as it continues to grow.

Key Responsibilities

  • Lead, support, and motivate the team

  • Drive sales performance and maintain store standards

  • Oversee daily operations and rosters

  • Support reporting, KPIs, and store rhythm

  • Foster a positive, respectful team culture

About You

  • Proven retail management experience

  • Organised, commercially aware

  • Enjoys structure, leadership, and accountability

  • Takes pride in creating a well-run, enjoyable workplace

  • Is aligned with the True Store brand and values

E-Commerce Manager / Online Stylist

Maternity Leave Cover | Part-Time | Fixed-Term

About the Role
This role owns the online customer experience. You’ll be the bridge between digital and in-store, ensuring online customers feel supported, styled, and genuinely looked after.

Key Responsibilities

  • Manage online customer communication

  • Provide styling advice via email and DMs

  • Oversee online orders and returns

  • Work confidently within Shopify and online systems

About You

  • Experience with Shopify is preferred but not essential

  • Confident, warm, and clear in customer communication

  • Strong styling eye and attention to detail

  • Organised, responsive, and reliable

Inventory Manager

Maternity Leave Cover | Part-Time | Fixed-Term

About the Role
This is a fixed-term maternity leave position for someone who enjoys systems, accuracy, and working behind the scenes in a premium retail environment.

You’ll play an important role in keeping stock accurate, clean, and commercially visible, supporting smooth day-to-day operations. We value strong performers and where possible may explore long term options.

Key Responsibilities

  • Stock receipting and accuracy

  • Inventory management across Lightspeed and/or Shopify

  • Transfers, adjustments, and stock integrity

  • Maintaining clean data for reporting and buying

  • Supporting stocktake processes

About You

  • Experience with Lightspeed and/or Shopify

  • Highly detail-oriented and process-driven

  • Calm, methodical, and reliable

  • Comfortable stepping into an established system

Exceptional Sales Stylist

Scheduled Retail Hours

About the Role

We LOVE connecting with our customers through considered styling and personalised service. This role is front-facing and relationship-driven, with a strong focus on sales excellence and conversion. It will suit someone who values connection and takes pride in their results.

Key Responsibilities

  • Drive in-store sales and conversion

  • Build genuine, long-term customer relationships

  • Deliver confident styling advice

  • Contribute to a positive, energetic store environment

About You

  • A natural seller who enjoys performance targets

  • Strong interpersonal and communication skills

  • Proven fashion retail experience

  • Confident, warm, and customer-focused

  • A strong eye for styling and presentation

How to Apply

Please email your CV and a short introduction outlining the role you’re applying for and your relevant experience to:

andrea@truestore.co.nz

We look forward to hearing from you.